Shipping policy

 

Reterä Labs | UK Shipping

At Reterä Labs, we aim to provide reliable and efficient delivery of our precision surgical instruments to healthcare professionals and clinics throughout the United Kingdom.

Order Processing

Orders are typically processed within 1 working day, subject to stock availability. Orders placed on weekends or UK bank holidays will be processed on the next working day.

UK Delivery

We offer delivery throughout the United Kingdom using trusted courier services.

  • Standard Delivery: Estimated 2–4 working days.

  • Express Delivery: Next-day tracked delivery before 13.00.

  • Shipping Costs: Calculated and displayed at checkout.

Delivery times are estimates and may vary depending on location and courier availability.

Order Tracking

Where tracking is available, you will receive a dispatch confirmation email containing your tracking details.

Stock Availability

We prioritise stock availability for our professional partners. If an item is temporarily unavailable, we will contact you with an estimated dispatch date or alternative options.

Damaged or Missing Deliveries

Please contact us as soon as possible if your order arrives damaged, incomplete or does not arrive within the expected delivery period.

International Shipping

International delivery is not currently available through our online store. For enquiries outside the UK, please contact us directly.

Contact Us

For shipping enquiries, please contact Reterä Labs using the contact form on our website